Privacy Policy

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Privacy Policy

At Eighthours Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your data when you visit our website, use our services, or make a purchase. By accessing or using our website, you consent to the practices described herein.

1. Information We Collect

Personal Information

When you interact with our website, we may collect the following personal information:

• Contact Details: Name, shipping and billing address, email address, and phone      number.
• Account Credentials: Username and password (if you register for an account).
• Payment Details: Payment card information and other financial data, processed      securely via our payment gateway.
• Order Information: Details related to your purchases, including product selections, quantities, and transaction records.

Non-Personal Information

We also collect non-personal information that does not identify you as an individual:

• Usage Data: IP address, browser type, device information, pages visited, and      click behavior.
• Cookies and Tracking Technologies: Data collected via cookies, pixels, and similar technologies to enhance your browsing experience and analyze      website usage.

Communications

Any information you voluntarily provide through contacting our customer service, subscribing to newsletters, or engaging with us on social media may also be collected.

2. How We Use Your Information

We use your information for various purposes, including:

• Order Fulfillment: Processing and managing your orders, handling payment      transactions, and arranging shipping and delivery.
• Customer Support: Responding to your inquiries and providing assistance.
• Personalization: Customizing your experience on our website, such as tailoring content and product recommendations.
• Marketing: Sending newsletters, promotions, and updates, provided you have opted in to receive such communications.
• Website Improvement: Analyzing user behavior to enhance the functionality and      performance of our website.
• Security: Protecting against fraud, unauthorized access, and other security threats.

3. How We Share Your Information

Your personal data will not be sold or rented to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted third-party vendors who      assist us in:
  • Payment processing
  • Shipping and logistics
  • Website analytics and marketing
  • Customer support services These providers are obligated to protect your       information and use it solely for the purposes outlined by us.
• Legal and Regulatory Requirements: We may disclose your personal information      if required to do so by law, regulation, or legal process, or when necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the relevant third party. In such cases, we will take steps to ensure that your data remains protected.

4. Data Security

We implement a variety of administrative, technical, and physical safeguards to protect your personal data. These measures are designed to reduce the risks of unauthorized access, disclosure, alteration, or destruction of your information. However, please note that no method of security is entirely foolproof, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely dispose of or anonymize it.

6. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. These technologies help us to:

• Enhance your user experience by remembering your preferences.
• Monitor website performance and user engagement.
• Serve targeted advertisements and promotions.

You can manage your cookie preferences through your browser settings; however, disabling cookies may impact your ability to use certain features of our website.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: Requesting access to the personal information we hold about you.
• Correction: Requesting corrections to any inaccurate or incomplete data.
• Deletion: Requesting the deletion of your personal data, subject to our legal and      contractual obligations.
• Opt-Out: Choosing to opt out of receiving marketing communications from us.
• Objections: Objecting to or restricting our processing of your personal data in      certain circumstances.

To exercise any of these rights or for questions about your personal information, please contact us using the details provided in the "Contact Us" section below.

8. Third-Party Websites

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email:     general@eighthourshome.com

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Eighthours Home with your personal information.

This Privacy Policy was last updated on 1st March 2025.