Terms and Conditions
Welcome to Eighthours Home. These Terms and Conditions ("Terms") govern your access to our website, the use of our services, and any transactions you conduct through our ecommerce platform. By using our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. Definitions
- "Eighthours Home", "we", "us", or "our" refers to the company operating this ecommerce website in Singapore, offering home and living products.
- "Customer", "you", or "your" refers to any individual or entity accessing our website or purchasing products.
- "Products" refers to the merchandise and items available for purchase on our website.
- "Services" refers to the online services provided by our website, including product browsing, order processing, payment processing, shipping, customer support, and other related services.
2. Acceptance of Terms
By accessing our website, using our Services, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies herein referenced. If you do not agree to these Terms, please refrain from using our website or any related services.
3. Changes to Terms
We reserve the right to modify, update, or replace these Terms at any time. Any changes will be posted on this page and become effective immediately upon posting unless otherwise noted. Your continued use of the website following any changes indicates your acceptance of the revised Terms. We encourage you to review these Terms periodically.
4. Eligibility and Use of the Website
- Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our website.
- Account Security: If you choose to register for an account, you are responsible for maintaining the confidentiality of your account information (including usernames and passwords) and for all activities that occur under your account.
- Prohibited Conduct: You agree not to:
- Use the site for any unlawful purposes.
- Interfere with or disrupt the functionality of our website or its associated services.
- Use automated tools or methods to access our website without our express permission.
5. Ordering and Payment
- Order Acceptance: All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel orders for any reason, including but not limited to stock availability, pricing errors, or discrepancies in order information.
- Product Information: We strive for accuracy in product descriptions, images, and pricing. Nonetheless, we do not warrant that product descriptions or other content on the site are error-free.
- Payment: Full payment is required at the time of purchase. We accept various payment methods (such as credit/debit cards, PayNow, and online banking). By submitting your payment details, you represent that you are authorized to use the chosen payment method.
6. Shipping, Delivery, and Risk of Loss
- Shipping: We offer delivery services within Singapore and, where applicable, international shipping. Shipping fees and estimated delivery times will be provided upon checkout.
- Risk and Ownership: The risk of loss or damage to Products passes to you upon delivery to the carrier. For international shipments, any applicable customs duties, taxes, or import charges are your responsibility.
- Delays: While we strive for prompt delivery, we shall not be liable for delays due to circumstances beyond our control, including carrier disruptions, customs processing, or unforeseen events.
7. Returns, Refunds, and Exchanges
For detailed information on our returns, refunds, and exchange procedures, please refer to our Return and Exchange Policy, which are incorporated herein by reference. By making a purchase, you agree to abide by the terms outlined in those policies.
8. Intellectual Property
- Ownership: All content on the Eighthours Home website, including text, images, graphics, logos, videos, and software, is the intellectual property of Eighthours Home or its licensors and is protected by applicable laws.
- License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.
- Restrictions: You may not copy, distribute, modify, create derivative works, or otherwise exploit any content from the website without our express written permission.
9. Disclaimer of Warranties
- "As Is" and "As Available": The website and all Products and Services are provided on an "as is" and "as available" basis. We make no warranties, either expressed or implied, regarding the website’s accuracy, reliability, or availability.
- No Guarantee: We do not guarantee that the website will be uninterrupted, error-free, or secure, or that any defects will be corrected.
10. Limitation of Liability
To the fullest extent permitted by Singapore law, Eighthours Home shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits:
- Arising out of or in connection with your use of the website or reliance on any content provided.
- Due to errors, inaccuracies, or omissions related to any Products or Services.
- Resulting from delays or failure to deliver Products as described in these Terms.
This limitation of liability applies whether the claim is based on contract, tort, or any other legal theory.
11. Indemnification
You agree to indemnify, defend, and hold harmless Eighthours Home, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:
- Your use of the website or Products.
- Your violation of these Terms.
- Your infringement on any rights of another party.
12. Governing Law and Dispute Resolution
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of Singapore.
- Dispute Resolution: Any disputes arising from or related to these Terms shall first be addressed through good-faith negotiations. If the dispute cannot be resolved informally, you and Eighthours Home agree to submit to the exclusive jurisdiction of the courts in Singapore.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
14. Termination
We reserve the right to suspend or terminate your access to the website or specific services at our discretion, without prior notice, for conduct that we deem harmful, fraudulent, or in violation of these Terms.
15. Contact Information
If you have any questions or concerns regarding these Terms, please contact us using the details below:
By accessing our website or making a purchase from Eighthours Home, you acknowledge that you have read, understood, and agree to these Terms and Conditions.